Building Exceptional Events Through Exceptional People
From large-scale international events to intimate local gatherings, our specialist event crew delivers the perfect blend of skills, expertise, and professionalism
Service Overview
With 30 years of experience providing exceptional event staff, SoldOut understands that the right team is the difference between an average event and an unforgettable experience. Our comprehensive staffing solutions include specialist labour hire, operational teams, brand ambassadors, and contingency resourcing to ensure your event’s success.
Key Benefits:
Expert Event Crews
- Experienced event professionals
- Specialised technical staff
- Fully trained and certified crew
- Consistent, reliable performance
Customised Staffing Solutions
- Scalable team sizes for any event
- Specialists in all event roles
- Tailored staffing plans
- Local and national capabilities
Brand-Aligned Ambassadors
- Professional brand representatives
- Customer-focused experience delivery
- Consistent brand messaging
- Engagement specialists
Comprehensive Workforce Management
- Full onboarding and training
- On-site supervision
- Real-time communication systems
- Contingency planning and resources
Our Approach to Event Staffing
Strategic Staff Planning
- Comprehensive event needs assessment
- Identifying key staffing requirements
- Role definition and responsibility mapping
- Team structure development
- Contingency planning
Specialist Selection Process
- Industry-specific recruitment
- Skills and experience matching
- Character and reliability assessment
- Client-specific briefing and training
- Performance metrics establishment
Dedicated On-Site Management
- Experienced team leaders
- Real-time communication systems
- Adaptive problem-solving
- Staff welfare management
- Client liaison and reporting
Post-Event Evaluation
- Performance review
- Staff feedback collection
- Continuous improvement processes
- Knowledge retention for future events
- Relationship building for recurring events
Featured Case Studies
FIFA Women's World Cup 2023
- Provision of 500+ specialised event staff across multiple venues
- Comprehensive team of brand ambassadors, customer service staff, and technical crews
- Complex roster management across multiple time zones and venues
- Multilingual staff reflecting the international nature of the event
Sydney WorldPride 2023
- 300+ event staff across multiple venues and events
- Specialised training in diversity and inclusion for all staff members
- 24/7 operational teams managing complex site requirements
- Exemplary customer service delivery in high-pressure environments
SXSW Sydney
- Over 400 event crew members across 150+ venues
- Technical specialists supporting diverse event requirements
- Brand ambassadors representing multiple stakeholders
- Flawless execution across a complex, city-wide festival
Types of Event Staff Available
Event Operations
Teams
- Event Managers and Coordinators
- Site Supervisors
- Logistics Coordinators
- Technical Directors
- Health and Safety Officers
Customer-Facing
Roles
- Brand Ambassadors
- Registration Staff
- VIP Hosts and Hostesses
- Ushers and Guides
- Customer Service Representatives
Technical Event
Crew
- AV Technicians
- Lighting Specialists
- Sound Engineers
- Stage Managers
- Set Builders
- Production Assistants
Event Support
Staff
- Accreditation Teams
- Security Personnel
- Transport Coordinators
- Catering Staff
- Cleaning Crews
- Merchandise Sales Teams
Why Choose SoldOut for Event Staffing
- 30 Years of Expertise: Three decades of experience in providing exceptional event staff for Australia's most prestigious events
- Comprehensive Training: All staff undergo rigorous training specific to their roles and your event requirements
- Quality Assurance: Dedicated supervisors ensure consistent performance and immediate issue resolution
- National Coverage: Event crews available in all major Australian cities with local knowledge and expertise
- Scalable Solutions: From small teams to hundreds of staff, we scale to meet your exact needs
- Reliability: Contingency staffing and backup resources ensure your event is always fully supported
Ready to Build Your Dream Event Team?
Our experienced staffing managers can help you identify the perfect crew composition for your next event, ensuring flawless execution and exceptional guest experiences.
